Enterprise Resource Planning (ERP)

ERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. ERP systems track business resources-cash, raw materials, production capacity-and the status of business commitments: orders, purchase orders, and payroll.

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Interactive Voice Response (IVR)

With a Hosted IVR solution, the customers to are routed through an Automated Interactive Voice Response unit where they can choose the service they are looking for, while being guided through various voice pre-recorded voice prompts.

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Customer Relationship Management (CRM)

Engage with customers, get insights about your business, predict customer behavior, and build a scalable sales organization with Variable Soft CRM.

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